
Privacy Policy
Last updated: October 2, 2025
We value your privacy. Below is a clear explanation of what we collect, why we collect it, and how you can manage your data.
We collect personal and usage data to operate the Service, process payments, and improve user experience. We do not sell your personal information!.
Introduction
NESA respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and other online services. By accessing or using the Service, you consent to the practices described in this policy.
Information We Collect
We collect information you provide directly to us and information that is automatically collected when you use the Service.
• Information you provide: Name, email, profile details, payment information (processed by third-party payment providers), nomination content, messages, and other content you upload.
• Automatically collected information: Usage data, device information, IP address, cookies and similar tracking technologies, and analytics data.
• Third-party sources: Information from social logins, partners, and publicly available sources where permitted.
How We Use Information
We use your information to provide, operate, and improve the Service; process payments and manage accounts; communicate with you; personalize content and recommendations; detect, prevent and address fraud, abuse, security, or technical issues; and to comply with legal obligations.
Security
We implement reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.
Data Retention
We retain personal information as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, and to restrict or object to certain processing. To exercise these rights, contact us at the address below. We may ask you to verify your identity before responding to requests.
Children
The Service is not intended for children under 13 (or higher age where required). We do not knowingly collect personal information from children without parental consent. If we learn we have collected such information, we will take steps to delete it.
Third-Party Links & Services
The Service may contain links to third-party sites or integrate third-party services (social logins, payment processors). This Privacy Policy does not apply to those third parties; please review their privacy policies.
International Transfers
We are global and may transfer information across borders for processing and storage. We will take appropriate steps to ensure adequate protections when transferring data internationally.
Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice via the Service or by other means. The "Last updated" date at the top of this page will reflect the change.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us at [email protected].
Data Requests & Contact
To exercise your rights (access, correction, deletion, portability), send a request to [email protected]. We may require identity verification before fulfilling requests.
We aim to respond to verified requests within a reasonable timeframe depending on jurisdiction and complexity.
Want to learn more?
Visit www.nesa.africa or contact our Data Protection Team for detailed inquiries.
Contact Support